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PRIVACY POLICY

Welcome to BUY-SOLUTION ("we," "our," "us," or "the Company"). We are a specialized agency providing design, development, integration, and maintenance services for websites built on the WIX platform. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with us, including when you visit our website (the "Site"), use our services, or communicate with us.

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We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with applicable data protection laws.

Information We Collect

We may collect the following categories of personal information:

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  • Information You Provide Directly:

    • Contact & Inquiry Data: Name, email address, phone number, company name, and project details when you contact us via forms, email, or phone.

    • Client Account Data: Login credentials, billing information (address, payment details via secure processors), and communication history when you become a client.

    • Project Data: Content, images, branding materials, and access credentials (e.g., WIX admin access) you provide for us to perform our services.

    • Feedback & Communications: Any information you share when providing feedback or participating in surveys.

  • Information Collected Automatically (from our Site):

    • Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, time spent, referring URLs, and clickstream data. This is collected via cookies and similar tracking technologies.

    • Analytics Data: Information about how you use our Site, collected by services like Google Analytics to improve our offerings.

  • Information from Third Parties: We may receive limited information from WIX or other integrated service providers (like payment gateways) as necessary to provide our services.

How We Use Your Information

We use your personal information for the following legitimate business purposes:

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  • To provide, operate, and maintain our WIX-related services (design, development, integration, etc.).

  • To communicate with you, respond to inquiries, and provide customer support.

  • To manage your account, process payments, and fulfill contractual obligations.

  • To improve, personalize, and optimize our Site, services, and user experience.

  • To send you administrative updates, security alerts, and support messages.

  • To send marketing and promotional communications (where you have given your consent).

  • To ensure security, prevent fraud, and comply with legal obligations.

Legal Basis for Processing (GDPR/UK GDPR)

For individuals in the European Economic Area (EEA) and UK, we process your personal data on the following legal bases:

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  • Performance of a Contract: To fulfill our service agreement with you.

  • Legitimate Interests: For our business operations, security, and marketing (where balanced with your rights).

  • Consent: For specific purposes like certain marketing communications, which you can withdraw at any time.

  • Legal Obligation: To comply with applicable laws and regulations.

How We Share Your Information

We do not sell or rent your personal data. We may share it only in these limited circumstances:

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  • Service Providers: With trusted third-party vendors who assist us in operations (e.g., payment processors, email service providers, analytics providers, project management tools). These parties are bound by strict confidentiality agreements.

  • WIX Platform: As necessary to configure, develop, or maintain your WIX website. Your use of WIX is also governed by WIX's Privacy Policy.

  • Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.

  • Business Transfers: In connection with a merger, sale, or transfer of company assets.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is retained as needed to provide ongoing support and maintenance under our contracts.

Your Data Protection Rights

Depending on your location, you may have the following rights:

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  • Right to Access & Portability: Request a copy of your data.

  • Right to Rectification: Request correction of inaccurate data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data under certain conditions.

  • Right to Restrict Processing: Request limitation on how we use your data.

  • Right to Object: Object to processing based on legitimate interests.

  • Right to Withdraw Consent: Where processing is based on consent.

  • Opt-out of Marketing: Unsubscribe from marketing emails at any time using the link in the email.

 

To exercise these rights, please contact us at info@buy-solution.com. We may need to verify your identity before responding.​

Cookies and Tracking Technologies

Our Site uses cookies to enhance functionality and analyze usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some Site features.

Data Security

We implement appropriate technical and organizational measures (including encryption, access controls, and secure protocols) to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

International Data Transfers

We operate globally. Your information may be transferred to and processed in countries other than your own, including Israel (where WIX is based). We ensure such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

Third-Party Links

Our Site or services may contain links to third-party websites (e.g., WIX, app marketplaces). This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have such data, please contact us to have it removed.

Changes to This Privacy Policy

We may update this policy periodically. The "Last Updated" date at the top will reflect changes. We encourage you to review this policy occasionally. Material changes will be communicated to clients via email or a notice on our Site.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer/Privacy Team at Contact Us or info@buy-solution.com.

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